Privacy Policy
Last updated: June 5, 2026
LK Healing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lkhealing.co.uk (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide when you contact us, place an order, or subscribe to our communications, including:
- Name and email address
- Shipping/billing address and phone number
- Payment information (processed securely by third-party payment processors — we do not store full card details)
- Age verification data (to confirm you are 18+)
Usage Data
We automatically collect certain information when you visit the Service, including:
- IP address, browser type, and device information
- Pages visited, time spent, and referring URLs
- Anonymous analytics data via privacy-respecting tools
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you about orders, products, and support inquiries
- Verify age eligibility (18+) for legal compliance
- Improve and personalize the Service
- Comply with legal obligations
3. Cookies
Our Service uses minimal cookies. We do not use advertising or tracking cookies. Any cookies used are strictly necessary for the functioning of the website (e.g., session management, shopping cart). You can disable cookies in your browser settings, though this may affect site functionality.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal data. We may share data with:
- Service Providers: Payment processors, shipping carriers, and hosting providers who assist in operating the Service — all bound by confidentiality agreements.
- Legal Compliance: When required by law, court order, or governmental regulation.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Order records are retained for tax and accounting purposes in accordance with UK law.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@lkhealing.com.
8. Children's Privacy
Our Service is intended for individuals aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact
For questions about this Privacy Policy, contact us at: